General Terms and Conditions (GTC) for the use of the platform.
The provider of this software is:
hereinafter referred to as the ‘Provider’.
1. Scope
1.1 These GTC apply to the use of the software provided by the Provider for the management of properties, customers and leads by companies and legal entities.
1.2 Use of the platform is exclusively reserved for businesses and legal entities. Private end users (consumers) are excluded from using it.
1.3 Deviating conditions of the user are not recognised unless the provider expressly agrees in writing.
2. Subject matter of the contract
2.1 The Provider provides a software solution (hereinafter referred to as the ‘Service’) that can be used exclusively by companies and independent contractors.
2.2 The exact scope of the packages can be found in the current description on the provider's website.
2.3 It can only be used via a user account that is created through registration.
3. Registration and user account
3.1 Registration is required to use the service. By registering, the user declares that they are a company or a legal entity.
3.2 The user is obliged to provide truthful information.
3.3 The user must keep his access data safe and may not pass them on to third parties.
3.4 The provider reserves the right to temporarily block or delete user accounts in the event of suspected misuse or violations of these GTC.
4. Fees and terms of payment
4.1 The platform offers free and paid packages. The prices for fee-based packages can be viewed on the website.
4.2 Payments for chargeable packages are to be made in advance for a billing period of 30 days.
4.3 The user can switch to a free package at any time before the end of a billing period. Amounts already paid will not be refunded.
5. Contract term and cancellation
5.1 Paid packages are automatically extended by a further 30 days if they are not cancelled beforehand or switched to a free package.
5.2 The contract can be cancelled at any time by deleting the user account.
5.3 The provider reserves the right to discontinue the free packages with a notice period of 30 days or to change their scope of functions.
6. Warranty and rectification of defects
6.1 The provider guarantees the agreed quality of the software provided in accordance with the provisions of rental law.
6.2 Defects in the software or other content provided will be rectified within a reasonable period of time after the user has reported the defect.
6.3 Minor errors in the software or the service are reasonable for the user. This includes, in particular, errors that do not significantly impair the purpose of the contract or are due to circumstances beyond the control of the provider.
7. Liability
7.1 The provider is only liable in cases of intent or gross negligence. Liability for indirect damages or lost profits is excluded.
7.2 The provider is liable without limitation for damages resulting from injury to life, body or health as well as for claims under the Product Liability Act.
7.3 In the event of slight negligence, the provider shall only be liable for breach of material contractual obligations. In this case, liability is limited to the amount paid by the user in the last 12 months.
7.4 Liability for defects that already existed at the time of the conclusion of the contract is excluded to the extent permitted by law.
7.5 Liability for data loss is limited to the typical recovery costs that would have been incurred if the user had backed up the data properly and regularly.
7.6 The user is obliged to make backup copies of his data at regular intervals. The provider is only liable for data loss to the extent that it could have been avoided by proper and regular data backups by the user.
8. Changes to the Terms and Conditions
The provider reserves the right to change these terms and conditions at any time. Changes will be communicated to the user by email or on the platform at least 30 days before they come into effect. The user has the right to terminate the contract if he does not agree to the changes.
9. Privacy Policy
The processing of personal data is carried out in accordance with the privacy policy, which can be found under point Data protection is available in the service. By using the platform, the user confirms that he has read and accepted the privacy policy.
10. Final provisions
10.1 The law of the country where the operator is resident shall apply.
10.2 If any provision of these Terms is found to be invalid, the remaining provisions shall remain in effect.
10.3 Disputes shall be settled at the operator's place of residence.
11. Data Processing Agreement (DPA)
To the extent that the User processes personal data of third parties via the platform, the following agreement pursuant to Art. 28 GDPR applies:
11.1 Subject Matter: The Provider processes personal data exclusively on behalf of and according to the instructions of the User (Controller) to provide the platform's functions.
11.2 Provider's Obligations: The Provider ensures the implementation of appropriate technical and organizational measures (TOM) to guarantee data confidentiality and security. Personnel with access to the data are bound by confidentiality.
11.3 Sub-processors: The User agrees that the Provider may engage sub-processors for infrastructure (e.g., hosting providers). These are carefully selected and contractually bound to GDPR standards.
11.4 Data Subject Rights & Support: The Provider shall assist the User within reasonable limits regarding requests from data subjects (e.g., access, deletion) and in reporting data breaches.
11.5 Deletion: Upon termination of the contract or at the User's request, data processed on behalf of the User shall be deleted, unless statutory retention periods apply.
This agreement is an integral part of the main contract and enters into force automatically upon use of the platform.
Status: 01.03.2026
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